1, more mail, how in a sequence, --- maybe everyone's sales staff like to do business with European and American customers, they have a large list, good reputation, and the money is also very timely. We are no exception. We have inquiries from European and American customers. Basically, we will pay great attention to them. Followed by South American customers. The amount is large, but the reputation is not very good. very dangerous. So sometimes it is still not good.
2, the customer sends the inquiry, divided into several situations;
A. Is to see the company's website, and then directly ask the price of the product, such mail, we will tell the customer the product price, packaging specific information. The delivery date, as well as the payment method and other details, to prepare the customer to place an order.
B. Customers I know at the fair: These customers are generally impressed with our products. Then he has the company's catalogue on hand. When he asks us to ask for a product price, basically we will do one. The text in the format of EXCEL is given to him, so that he can see at a glance the similar products of our company. Let customers have the choice to accept.
3. As for the efficiency issue, I have been thinking about this issue more recently, especially after the Canton Fair, so I hope that everyone will discuss it. Let us all progress together.
[qdjnd] We are a senior supplier of Ali, so we will also receive a lot of enquiries. We have not participated in the fair, so we only talk about the availability of the online inquiry.
First, on the classification.
1. Since our products only have PROTECTIVE FILM, but the specifications are very numerous, the application range is too wide, so customers may find our company when searching for other products, so some of the households are not looking for our products. This type is about 20%. For those who will return, it means that our products are used in the products that they are looking for, and I need to contact me in the future.
2. Look for products that are similar to our products. Because it is irreplaceable, some will return, briefly introduce the products of the following companies, and hope to contact me when he needs our products in the future. This type accounts for about 20%
3. Find the one that is not dominant in our products. Because it is not dominant, the price is relatively high, so we can explain that our quality is very good, the price can not be lowered temporarily, but we are always looking for raw materials of good quality but cheap. We are also looking for it, so we will contact them after finding cheap ingredients. Accounted for about 30%.
4. It is our superior product. This type of special attention should be paid to knowing whether they are middlemen or end users by mail, phone number, company name and other information. Is it a peer in the price set? Generally, the prices in the Middle East countries will be lower, and those in the European and American regions will be higher.
Second, about the time to return mail.
The sooner the better! I usually CHECK the mailbox after a while, basically will reply in a short time, so the feeling to the customer will be better, the customer is more likely to pay attention. Even if there is no transaction later, there will be an impression, laying the foundation for future cooperation.
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